Avoid queues at the reception and make the guest's stay more comfortable
With the Newhotel Guest Experience app, you can communicate with guests throughout their journey. Even before arriving at the hotel, guests can check-in, update their information, and complete the process with a digital signature. All data is updated in the Newhotel Cloud PMS.
Personalization and Tailored Offers
Surprise your guests by suggesting room upgrades and additional services even before they arrive at the hotel. Keep them informed about the latest promotions and offers, creating a truly personalized experience.
Staff focused on Guest Experience
Administrative processes are eliminated before the hotel's arrival, and the front office team's focus shifts to the guest, giving them full attention.
Communication throughout the stay
During the stay, guests can request or book hotel services directly with the respective departments. Requests are approved and validated by the staff.
Quick and efficient check-out
Facilitate the check-out process by allowing guests to view and pay their bills quickly and conveniently without having to go through the reception.
